Terms and Conditions

Last updated: November 10, 2026

These Terms and Conditions apply to the use of mexicofoodietours.com and to every tour, cooking class and experience booked with Mexico Foodie Tours, a socially responsible tour operator based in Mexico City. By using this website or making a booking, you accept these terms.

1. About Us

Mexico Foodie Tours designs and operates food and cultural experiences in Mexico City, Oaxaca, Yucatán and other regions of Mexico, in collaboration with local guides, traditional cooks, artisans, producers and transportation providers. You can contact us at sales@mexicofoodietours.com or by phone and WhatsApp at +52 55 3115 3995.

2. Use of the Website

You agree to use this website only for lawful purposes and to provide information that is true, accurate and complete. The content of this website, including texts, photos, videos and logos, belongs to Mexico Foodie Tours or its partners and may not be copied or used commercially without our written permission. Tour descriptions, schedules and photos are for reference and may vary slightly on the day of the experience.

3. Bookings

  • Bookings can be made through our website, by email or by WhatsApp. Online bookings are processed through our booking platform.
  • The person making the booking must be at least 18 years old and accepts these terms on behalf of everyone in the group.
  • A booking is confirmed once you receive a written confirmation from us or from our booking platform.
  • Please review the details of each experience before booking, including duration, meeting point, what is included and accessibility notes.

4. Prices and Payment

  • Prices are shown per person in US dollars unless stated otherwise.
  • Full payment is required at the time of booking, unless we agree otherwise in writing.
  • What is included and excluded varies by experience and is listed on each tour page. Unless stated, prices do not include gratuities, travel insurance, personal expenses or transportation to the meeting point.
  • Prices may change without notice, but confirmed bookings will keep the price paid.

5. Changes Requested by You

  • Date changes requested more than 3 days before the experience have no additional fee, subject to availability.
  • Changes requested with less notice may not be possible or may have a cost.
  • Discounts or promotions may no longer apply if a booking is modified.

6. Cancellations and Refunds

  • Cancellation conditions vary by experience and are shown on each tour page and at checkout. When a tour page states free cancellation up to 24 hours before the experience, you will receive a full refund if you cancel within that period.
  • Cancellations made after the stated deadline, no-shows and late arrivals that prevent you from joining the experience are not refundable.
  • No refunds are given once an experience has started, including if you decide to leave early.
  • Approved refunds are issued to the original payment method. Processing times depend on your bank or payment provider.

7. Changes or Cancellations by Mexico Foodie Tours

We may need to change or cancel an experience due to weather, safety concerns, road or public conditions, the availability of our local partners, minimum group requirements or other circumstances beyond our control. In that case, we will offer you an alternative date, a similar experience or a full refund of the amount paid. We are not responsible for other expenses you may incur, such as flights, hotels or other reservations.

8. Dietary Needs and Allergies

Please tell us about any food allergies, intolerances or dietary restrictions at the time of booking. We will do our best to adapt each experience, but many of our tours take place in traditional kitchens, markets and street food stands where we cannot guarantee that food is free of allergens or cross-contamination. You are responsible for deciding what you eat and drink.

9. Alcohol

Some experiences include mezcal, pulque or other alcoholic drinks. These tastings are only available to guests aged 18 or older. Please drink responsibly. We may refuse to serve alcohol to any guest at our discretion.

10. Health, Safety and Participation

  • Some experiences involve walking, uneven terrain, boats, high altitude, heat or cooking with fire and hot tools. Please review the notes on each tour page and let us know about any condition that may affect your participation.
  • Follow the instructions of your guide and hosts at all times. We may ask a guest to leave an experience, without refund, if their behavior puts others at risk or is disrespectful to our hosts.
  • We recommend that all travelers have travel and medical insurance.

11. Children

Children are welcome on most experiences and must be accompanied by an adult who is responsible for them at all times. Some activities may not be suitable for infants or young children; please check each tour page or contact us before booking.

12. Local Partners and Third Parties

Many of our experiences take place in the homes, kitchens and workshops of traditional cooks, artisans and producers, and some include transportation by third-party providers. We choose our partners carefully, but they are independent from Mexico Foodie Tours. Please respect their homes, traditions and work during your visit.

13. Limitation of Liability

Participation in any experience is voluntary and at your own risk. To the extent permitted by law, Mexico Foodie Tours is not liable for injuries, illness, loss, damage, delays or expenses caused by events beyond our reasonable control, by third parties, or by your own actions. You are responsible for your personal belongings during the experience.

14. Photos and Videos

We may take photos or videos during our experiences and use them on our website and social media. If you prefer not to appear, please tell your guide. Please ask our hosts for permission before photographing them, their families or their homes. Personal data is handled according to our Privacy Policy.

15. Governing Law

These terms are governed by the laws of Mexico. Any dispute will be submitted to the competent courts of Mexico City, unless the law of your country of residence grants you a different right that cannot be waived.

16. Changes to These Terms

We may update these Terms and Conditions at any time. The version published on this page on the date of your booking will apply to that booking.

17. Contact

If you have questions about these terms, contact us at sales@mexicofoodietours.com or by phone and WhatsApp at +52 55 3115 3995.